The Department of Trade and Industry’s Bureau of Philippine Standards (DTI-BPS) adopts the International Standard on Consumer product recall – Guidelines for suppliers as Philippine National Standard – International Organization for Standardization (ISO) 10393:2017.
In the development of the standard, the draft version was circulated for two (2) months to concerned stakeholders to solicit comments from all interested parties as required under existing standards development procedures. Comments were received until 07 January 2018 and were consolidated, processed and taken into consideration by the DTI-BPS Technical Committee 81 – Consumer Policy. Then the BPS TC 81 recommended it to the DTI-BPS for approval as a PNS. It has been approved as PNS by the Department of Trade and Industry’s Bureau of Philippine Standards (DTI-BPS) on 06 March 2018.
The ISO 10393:2017 provides practical guidance to suppliers on consumer product recalls and other corrective actions after the product has left the manufacturing facility. Other corrections include, but are not limited to, refunds, retrofit, repair, replacement, disposal, and, public notification. It provides information and other tools that suppliers can use in developing a documented and validated product recall program to help them implement timely and cost-effective recalls, minimize legal and reputation risks, and, reduce health and safety risks to consumers.
The purpose of this International Standard is to help suppliers develop, implement, and, improve a product recall programme in order to reduce risk caused by unsafe products in the marketplace. ISO 10393 will help organizations plan and execute timely and cost-effective recall programmes, minimize legal risks, protect consumers from unsafe or dangerous products, and build customer satisfaction and loyalty.
DTI-BPS Director-in-Charge, Engr. James E. Empeño emphasizes, “The PNS ISO 10393 will help to protect consumers and users from fatalities, injuries, and financial loss caused by defective products. It will also help businesses to save time, money, and, reduce related legal risks.”
Through the PNS ISO 10393, the DTI-BPS expects organizations to plan and execute timely and cost-effective product recalls following design flaws, manufacturing defects, or inadequate warning labels or instructions – whether the products are still in the manufacturer’s or distributor’s inventory or retail shelves or in the hands of consumers.
The DTI-BPS is the National Standards Body of the Philippines. It is the Philippines’ member to the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC).
Date of release: 19 March 2018