The Department of Trade and Industry’s Bureau of Philippine Standards (DTI-BPS) adopts the International Standard on Consumer product recall – Guidelines for suppliers as Philippine National Standard – International Organization for Standardization (ISO) 10393:2017.
In the development of the standard, the draft version was circulated for two (2) months to concerned stakeholders to solicit comments from all interested parties as required under existing standards development procedures. Comments were received until 07 January 2018 and were consolidated, processed and taken into consideration by the DTI-BPS Technical Committee 81 – Consumer Policy. Then the BPS TC 81 recommended it to the DTI-BPS for approval as a PNS. It has been approved as PNS by the Department of Trade and Industry’s Bureau of Philippine Standards (DTI-BPS) on 06 March 2018.
The ISO 10393:2017 provides practical guidance to suppliers on consumer product recalls and other corrective actions after the product has left the manufacturing facility. Other corrections include, but are not limited to, refunds, retrofit, repair, replacement, disposal, and, public notification. It provides information and other tools that suppliers can use in developing a documented and validated product recall program to help them implement timely and cost-effective recalls, minimize legal and reputation risks, and, reduce health and safety risks to consumers.
The purpose of this International Standard is to help suppliers develop, implement, and, improve a product recall programme in order to reduce risk caused by unsafe products in the marketplace. ISO 10393 will help organizations plan and execute timely and cost-effective recall programmes, minimize legal risks, protect consumers from unsafe or dangerous products, and build customer satisfaction and loyalty.
DTI-BPS Director-in-Charge, Engr. James E. Empeño emphasizes, “The PNS ISO 10393 will help to protect consumers and users from fatalities, injuries, and financial loss caused by defective products. It will also help businesses to save time, money, and, reduce related legal risks.”
 Through the PNS ISO 10393, the DTI-BPS expects organizations to plan and execute timely and cost-effective product recalls following design flaws, manufacturing defects, or inadequate warning labels or instructions – whether the products are still in the manufacturer’s or distributor’s inventory or retail shelves or in the hands of consumers.
The DTI-BPS is the National Standards Body of the Philippines. It is the Philippines’ member to the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC).
For more information on ISO 10393:2017, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.
Date of release: 19 March 2018

The Department of Trade and Industry (DTI) demonstrates the massive potential of the grassroots level in Region 7’s food and non-food industries with the mounting of the One Town One Product (OTOP) Product Showcase at the Paseo Solana, Ayala Center Cebu on November 17 - 19 this year.

DTI Central Visayas Regional Director Asteria Caberte says that the event will feature products of local micro, small and medium enterprises (MSMEs) that have undergone product development workshops conducted by the department under the OTOP Program.

Dir. Caberte adds that MSMEs participating in the OTOP Product Showcase will also supply products for the Go Lokal! stores, Tindahang Pinoy, trade fairs and other market access platforms used by the DTI.

The DTI official explains that the current OTOP Program is a leveling up process that focuses on new variations, better products that have significant improvement in the areas of quality, design, standards, compliance, marketability and production quality.

Around 100 MSMEs in Central Visayas took part in the recent OTOP Next Gen Screening, Assessment and Triage (SAT) sessions in Cebu City where experts from the Design Center of the Philippines and from the private sector evaluated potential OTOP products.

For queries on the OTOP Product Showcase, interested parties may call any of the following: Victoria Diaz, of DI 7 Regional Office at (032) 255-0036 -37, Vierna Teresa Ligan of DTI Bohol at (038) 5018260, Marivic Aguilar of DTI Cebu at (032) 2556971 / 2553926, Olivet Somido of DTI Negros Oriental at (035) 4222764, and Marlene Patria of DTI Siquijor at (035) 4809065.

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