• Monitors/strengthens ROG enforcement of fair trade and other related laws

• Reviews and formulates policies/guidelines on enforcement and domestic trade and consumer related laws/concerns

• Formulates programs and policies on fair trade laws and other related provisions
• Prepares position papers and monitors senate/congress bills and resolutions

• Provides legal/technical consultancy to DTI ROG, non-government organizations (NGO), and other DTI clients
• Conducts regional consultancy on enforcement
• Conducts training/Seminar for regional/provincial offices

• Provides ample protection to consumers thru tri-media consumer education and information dissemination program
• Releases information materials such as Consumer Alerts, Consumer Tips, flyers, calendar, film and press releases
• Provides mechanism for the speedy resolution of consumer complaints
• Prepares guidelines in the development and strengthening of consumer organizations
• Maintains consumer hotline including the maintenance of the i-reklamo system

• Provides system and standards in the accreditation of service and repair enterprises and licenses and permits for realty service, fire     extinguisher, and bonded warehouse
• Verifies and approves business names (BNs) nationwide for provinces without on -line linkages

• Acts as the Secretariat to the National Price Coordinating Council (NPCC)
• Provides technical support to different industry associations
• Reviews suggested retail prices (SRPs)
• Evaluates the impact of foreign exchange (forex) rate fluctuations and oil price hikes to the prices of basic necessities and prime commodities
• Develops strategies in maintaining price stability and supply sufficiency of basic necessities and prime commodities
• Consolidates and analyzes nationwide price monitoring reports
  Provides services to the 24-hour consumer hotline during emergencies and related instances
   

Contact Information

Office of the Director
Bureau of Trade Regulation and Consumer Protection
2/F Trade and Industry Bldg.
361 Sen. Gil J. Puyat Ave., Makati City
Tel. Nos.: (+632) 751.3233 / 751.3288
Fax: (+632) 890.4949
E-mail: btrcp@dti.gov.ph