Bureau of Trade Regulation and Consumer Protection (BTRCP)
The BTRCP functions as a policy-making body and oversees the overall implementation of trade and consumer protection laws. It renders the following services through its three divisions:

Fair Trade Division
Enforcement and regulatory
  • Monitors/strengthens ROG enforcement of fair trade and other related laws
            -    Executive Order (EO) No. 259
            -    Consumer Act
            -    Price Act
            -    Foreign Investment Act of 1991
            -    Price Tag Law
  • Reviews and formulates policies/guidelines on enforcement and domestic trade and consumer related laws/concerns
Policy research and review
  • Formulates programs and policies on fair trade laws and other related provisions
  • Prepares position papers and monitors senate/congress bills and resolutions
Consultancy and technical services
  • Provides legal/technical consultancy to DTI ROG, non-government organizations (NGO), and other DTI clients
  • Conducts regional consultancy on enforcement
  • Conducts training/Seminar for regional/provincial offices
Consumer Welfare Division
  • Provides ample protection to consumers thru tri-media consumer education and information dissemination program
  • Releases information materials such as Consumer Alerts, Consumer Tips, flyers, calendar, film and press releases
  • Provides mechanism for the speedy resolution of consumer complaints
  • Prepares guidelines in the development and strengthening of consumer organizations
  • Maintains consumer hotline including the maintenance of the i-reklamo system
Business Regulatory Division
  • Provides system and standards in the accreditation of service and repair enterprises and licenses and permits for realty service, fire     extinguisher, and bonded warehouse
  • Verifies and approves business names (BNs) nationwide for provinces without on -line linkages
Price Monitoring Unit
  • Acts as the Secretariat to the National Price Coordinating Council (NPCC)
  • Provides technical support to different industry associations
  • Reviews suggested retail prices (SRPs)
  • Evaluates the impact of foreign exchange (forex) rate fluctuations and oil price hikes to the prices of basic necessities and prime commodities
  • Develops strategies in maintaining price stability and supply sufficiency of basic necessities and prime commodities
  • Consolidates and analyzes nationwide price monitoring reports
    Provides services to the 24-hour consumer hotline during emergencies and related instances
Contact Information

Office of the Director
Bureau of Trade Regulation and Consumer Protection
2/F Trade and Industry Bldg.
361 Sen. Gil J. Puyat Ave., Makati City
Tel. Nos.: (+632) 751.3288 / 751.3288
Fax: (+632) 890.4949
E-mail: btrcp@dti.gov.ph
Wednesday, April 23, 2014 6:07PM GMT+8

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(+63917) 834.3330

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Office Hours : (GMT+8) 8:00AM - 5:00PM Monday to Friday

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