To ensure consumers’ access to various modes of payment on their purchase of products and services, the Department of Trade and Industry (DTI) issued the Department Administrative Order (DAO) No. 21-03 or the “Guidelines for Payments Options on the Purchase of Consumer Products and Services” which will take effect on 23 April 2021. Pursuant to continue reading : DTI releases guidelines on payment options
The Department of Trade and Industry (DTI), as the leading agency that champions consumer protection, achieved a 99.70% resolution rate for all consumer complaints nationwide, processed in 2020. Amidst the pandemic that affected the lives of many Filipino consumers, the DTI last year received and processed a total of 62, 279 various complaints on violations continue reading : DTI: 99.70% nationwide mediation resolution rate for 2020