Please be informed that the DTI hotline, 1-DTI (1-384), will be temporarily unavailable to PLDT and Smart subscribers today, 29 June 2020, until further notice due to the transfer of our contact center operations to a new provider. Rest assured that we are working with the concerned telco provider to resolve this matter.

We apologize for the inconvenience. You may still reach our team through our other official DTI channels, email at, check out our Facebook page, or call/send us a text at 0917.834.3330. You may also visit our website for information on our programs and services. 

Thank you.♦

Date of Release: 29 June 2020