The Department of Trade and Industry (DTI) warns the public against emails received from the bogus email account “” The DTI has no existing email account under this name. This is called Email Spoofing and is a fraudulent practice that attempts to obtain sensitive information from a user.

Do not open any correspondence received from said email address. It has been confirmed to contain a type of Trojan virus. Immediately tag it as “junk” or “spam” and block the sender.

Please be advised that the central email address of the DTI for consumer-related complaints and queries is

Thank you.♦

Date of Release: 19 December 2019