Automaker Isuzu Philippines Corporation has issued a special service campaign for certain models of its vehicles, the Department of Trade and Industry (DTI) announced.

The company, through its assistant division head for aftersales, Edward de Guzman, informed DTI about this latest development via a letter sent to Trade Undersecretary for Consumer Protection Group Teodoro C. Pascua on February 27.

The affected vehicles include the Isuzu D-Max (M/T) model produced from July 2016 until December 2016, Isuzu mu-X (M/T) produced from April 2016 until October 2016, Isuzu D-Max (A/T) produced from February 2014 until December 2016, and Isuzu D-Max (M/T) produced from February 2014 until December 2016.

De Guzman further shared that the company’s special service campaign covers 531 units of Isuzu D-Max (M/T, for wire harness); 1,374 units of Isuzu mu-X (M/T); 721 units of Isuzu D-Max (A/T); and 3,328 units of Isuzu D-Max (M/T for brake and clutch pedal), which were all officially sold in the Philippines.

De Guzman explained that the wire harness for Isuzu D-Max (M/T) and Isuzu mu-X (M/T), located near the fuse box, may possibly be damaged due to repeated and prolonged contact with the clutch pedal brake, hence, there is a need for the wire hardness to be properly clustered.

He continued to explain that for Isuzu D-Max (A/T) and Isuzu D-Max (M/T), there is a possibility that the vehicles’ pin lock may have loosened, which may result in excessive pedal free play. Therefore, there is a need to position it correctly.

“As a preventive measure, we will conduct a thorough check on these affected vehicles and if necessary, undertake corrective actions free of charge,” de Guzman said.

Isuzu Philippines Corporation has committed to contact the affected customers through notification letters and invite them to bring their vehicles to authorized Isuzu dealers for vehicle servicing.

Meanwhile, DTI-Davao Regional Director Maria Belenda Q. Ambi said Dabawenyos who bought the identified vehicles may also contact the nearest DTI office regarding this concern. In Davao City, they may contact the agency at telephone number (082) 224-0511 local 417.