Consumer

 

ADDENDUM TO POLICY ADVISORY: No. 23-02, series of 2023 Re: Price freeze period computations upon the declaration of a state of calamity

ADDENDUM TO POLICY ADVISORY: No. 23-02, series of 2023 Re: Price freeze period computations upon the declaration of a state of calamity

POLICY ADVISORY: No. 23-02, series of 2023 Re: Price freeze period computations upon the declaration of a state of calamity

POLICY ADVISORY: No. 23-02, series of 2023 Re: Price freeze period computations upon the declaration of a state of calamity

POLICY ADVISORY: No. 23-01, series of 2023 Re: Five (5) consumer responsibilities

POLICY ADVISORY: No. 23-01, series of 2023 Re: Five (5) consumer responsibilities

Department Administrative Order No. 22-16

Implementing Rules and Regulations of Republic Act No. 11900 or “The Vaporized Nicotine and Non-Nicotine Products Regulation Act”

Policy Advisory 22-01, series of 2022 – Eight Basic Consumer Rights

Eight (8) Basic Consumer Rights
Policy Advisory 22-01
Series of 2022

Department Administrative Order No. 20-86 s. 2020

Guidelines for the conduct of price and supply monitoring of basic necessities and prime commodities (BNPCs) pursuant to the mandate of the Department of Trade and Industry (DTI)

Date of Issuance – December 11, 2020

Department Administrative Order No. 21-03 s. 2021

Guidelines for Payment Options on the Purchase of Consumer Products and Services

Date of Issuance – March 23, 2021

Department Administrative Order No. 20-07 s.2020

Revised Guidelines on the Recognition of Consumer Organizations (COs).

Date of Issuance – October 9, 2020

Department Administrative Order No. 20-05, s. 2020

Development of a Philippine Online Dispute Resolution System (PODRS)

Date of Issuance – September 29, 2020

Department Administrative Order. No. 19-90 S.2019

Mandating the Use of the Filipino and/or English Language in Signages, Billboards, Advertisements, Brochures, Fliers, Notices, Advisories, Labels, Price Tags/Lists, Menus, Receipts, and other Business/Marketing Materials

Date of Issuance – June 21, 2019

Department Administrative Order No. 19-03 S.2019

Implementing Rules and Regulations of Republic Act No. 10962 Otherwise Known as The “Gift Check Act of 2017”

Date of Issuance – February 18, 2019

Joint DTI-DICT-NTC-NPC-DOJ Administrative Order No. 18-01, s. 2018

Administrative Procedures on Addressing Consumer Issues and Concerns Pertaining to Telecommunications Industry And Speedy Resolution of Consumer Complaints.

Date of Issuance – December 21, 2018

Department Administrative Order No.17-07, s. 2017

Guidelines on the Recognition of Consumer Organizations (COs)

Date of Issuance – December 29, 2017

Office of Cybercrime Advisory Opinion No. 02, s. 2015

Advisory on Online Shopping Fraud

Date of Issuance – April 30, 2015

Department Administrative Order No. 14-4, s. 2014

Amendments to the Department Administrative Order No. 14-3 series of 2014 (DAO 14-3, S.2 014) otherwise known as The Implementing Rules and Regulations of Republic Act No. 10642, An Act strengthening Consumer Protection in the purchase of Brand New Motor Vehicles

Date of Issuance – December 15, 2014

Department Administrative Order No. 14-3, s. 2014

Implementing Rules and Regulations of Republic Act No. 10642, An Act strengthening Consumer Protection in the purchase of Brand New Motor Vehicles

Date of Issuance – November 17, 2014

Republic Act No. 10642

An Act strengthening Consumer Protection in the purchase of Brand New Motor Vehicles

Date of Issuance – July 15, 2014

Republic Act No. 10623

An Act amending certain Provisions of Republic Act No. 7581, entitled “An Act Providing Protection to Consumers by Stabilizing the Prices of Basic Necessities and Prime Commodities and by prescribing measures against Undue Price Increases during Emergency Situations and Like Occasions and for Other Purposes

Date of Issuance – September 6, 2013

Republic Act No. 7581 – The Price Act

An Act Providing Protection to Consumers by Stabilizing the Prices of Basic Necessities and Prime Commodities and by prescribing measures against Undue Price Increases during Emergency Situations and Like Occasions

Date of Issuance – May 27, 1992

Joint DOTC-DTI Administrative Order No. 01, s. 2012

Providing for a Bill of Rights for Air Passengers and Carrier Obligations

Date of Issuance – December 10, 2012

Implementing Rules and Regulations of Republic Act No. 9994

Implementing Rules and Regulations of Republic Act No. 9994, also known as the “Expanded Senior Citizens Act of 2010,” an Act Granting Additional Benefits and Privileges to Senior Citizens, further amending Republic Act No. 7432 of 1992 as amended by Republic Act No. 9257 of 2003

Date of Issuance – June 18, 2010

Department Administrative Order No. 2, s. 1993

Rules and Regulations implementing Republic Act No. 7394, Otherwise known as The Consumer Act of the Philippines

Date of Issuance – June 10, 1993

Implementing Rules and Regulations of Republic Act No. 10909

Implementing Rules and Regulations of Republic Act No. 10909, “an Act Prohibiting Business Establishments from Giving Insufficient or no Change to Consumers and Providing Penalties Therefor”

Date of Issuance – December 22, 2016

Republic Act No. 10909

An Act Prohibiting Business Establishments from Giving Insufficient or no Change to Consumers and Providing Penalties Therefor

Date of Issuance – July 21, 2016

Republic Act No. 7394

The Consumer Act of the Philippines

Date of Issuance – April 13, 1992

Resolution No. 41 (BM04A-07-13-2017)

Guidelines Requiring Domestic Airlines to Apply Senior Citizens Discount and Persons with Disabilities Discount on Air Transportation Tickets Purchased Online

Date of Issuance – July 13, 2017

Joint DTI-DA-DOE Administrative Order No. 17-02, s. 2017

Amendments to Joint DTI-DA Administrative Order (JAO) No. 10-02, Series of 2010 entitled “Grant of Special Discounts to Senior Citizens on the Purchase of Basic Necessities and Prime Commodities” and Joint DTI-DA Administrative Order (JAO} No. 12-02, Series of 2012 entitled “Granting Special Discounts to Senior Citizens on Purchase of Basic Necessities and Prime Commodities”

Date of Issuance – February 17, 2017

Joint DTI-DA Administrative Order No. 12-02, s. 2012

Amendments to Joint DTI-DA Administrative Order No. 10-02, series of 2010 (JAO 10-02, s. 2010) Granting Special Discounts to Senior Citizens on the purchase of Basic Necessities and Prime Commodities

Date of Issuance – August 24, 2012

Joint DTI-DA Administrative Order No. 10-02, s. 2010

Implementing Rules and Regulations on the Grant of Special Discounts to Senior Citizens on the Purchase of Basic Necessities and Prime Commodities pursuant to Section 4 (j) of R.A. No. 9994, otherwise known as the Expanded Senior Citizens Act of 2010 Repealing DTI DAO No. 3, series of 2010 and DA issued AO No. 37, series of 2005

Date of Issuance – October 15, 2010

Joint DTI-DA-DOE Administrative Order No. 17-01, s. 2017

Amendments to Joint DTI-DA Administrative Order (JAO) No. 02, SERIES OF 2008 entitled “Granting of Discounts to Persons with Disability on the Purchase of Basic Necessities and Prime Commodities Pursuant to R.A. No. 9442, otherwise known as the Magna Carta for Disabled Persons”

Date of Issuance – February 17, 2017

Resolution No. 41 (BM04A-07-13-2017)

Guidelines Requiring Domestic Airlines to Apply Senior Citizens Discount and Persons with Disabilities Discount on Air Transportation Tickets Purchased Online

Date of Issuance – July 13, 2017