Koronadal City, South Cotabato –The Department of Trade and Industry 12 (DTI-12) through its Consumer Protection Division has officially launched on 13 October 2021 an online web app that will allow the public to apply for permits and licenses under DTI using the DTI-12 Online Services or DOSe.

DOSe as an online platform makes it more convenient for the general public to process the permit and licensing applications such as sales promotion permits, and make payments and claims of certificates and permits in one online platform.

Pursuant to Article 116 of Republic Act 7394 otherwise known as the Consumer Act of the Philippines, all establishments conducting sales promotion campaigns shall first secure a sales promotion permit prior to the launching of the campaign.

The innovation in delivering DTI services was borne out of the restrictions due to the COVID-19 pandemic.

“In this time of the pandemic, the government has mandated preventive measures such as social distancing, and to minimize face-to-face transactions which limit us in delivering services to the people. But this very challenge has fueled us to be more innovative and creative hence the birth of our DOSe project,” said DTI-12 Regional Director (RD) Jude Constantine S. Jaugan.

DTI-12 is a pioneer among the other regions to offer online applications for DTI’s services with the pilot provision of sales promotion permit applications.

Undersecretary Blesila A. Lantayona of the DTI Regional Operations Group (ROG) said that DOSe is a response to the call of President Duterte’s directive to digitalize government processes and make all possible services available online.

“The piloting of online application for sales promotion permit under Project DOSe makes it easier and more convenient for business establishments to engage in sales promotions thereby increasing the chances of getting more sales and patronage especially after experiencing business slowdown brought about by the pandemic,” said Usec. Lantayona.

She also encouraged the stakeholders to make use of the new platform and provide feedback for the improvement of the system as other services of DTI will be integrated into the DOSe system very soon, and the possibility of replicating the initiative nationwide. The DOSe web app can be accessed online through www.r12services.dti.gov.ph.

Date of Release: 18 October 2021