Export Trade Complaints Resolution


The Export Trade Complaints Committee (ETCC) handles trade complaints arising from disputes between local suppliers/ exporters and foreign buyers. Trade complaint cases may be filed with the EMB through the ETCC. EMB staff are Supreme Court of the Philippines-accredited mediators on export trade-related complaints.

Department Administrative Order No. 19-04, Series of 2019 
Guidelines in resolving export trade complaints, formally lodged with the Department of Trade and Industry revising DAO No. 14-1, series of 2014

Email: ETCC@dti.gov.ph
Phone: (+632) 8465.3300 local 106, 110