DTI ensures a safe consumer environment with quality and safe products, and reasonable prices, by undertaking programs that support informed and vigilant consumers and cooperative and self-policing businesses.

For one, we have a section dedicated to consumer education, where you can refer to regarding rights and responsibilities and tips on how to be a vigilant consumer. If you are unhappy with a product or service, assert your right by filing a complaint.

We aim for “value for money” when you buy basic necessities and prime commodities and thus present suggested retail prices (SRP) and monitored prices through the e-Presyo page.

Notified of a sales promotion, but want to check if it is legitimate? You can view DTI-approved sales promotions.

Need to have a car or phone repaired and want to ensure that you get trustworthy service? You can check out our list of accredited service and repair shops.

We also guide overseas Filipinos who wish to send balikbayan boxes to their loved ones. You may go to our list of accredited seafreight forwarders as the first step in ensuring the safe and secure delivery of your padala.

Want to assure quality for your construction project? We have a list of licensed contractors for your perusal.

To view product standards and regulations, DTI makes it convenient for you through the Standards and Conformance page.

Looking to ensure a high level of consumer reliability? Learn more about how certification bodies, inspection bodies, testing, and calibration laboratories can get accredited.

Lastly, you may access the lists for licensed merchandise and ship brokers or registered bulk sales providers and general bonded warehouses.

WCRD 2021 Theme: Tackling Plastic Pollution

2021 marks DTI’s 5th year in celebrating WCRD and this year’s theme highlights the impact on the daily lives of people and ecosystems of the global plastic pollution crisis and the major role the consumers have in facing this global challenge.

The COVID-19 pandemic worsened the global problem of plastic pollution due to the increase in the consumption of single-use plastics1 (plastic face shields, masks, protective gloves, gears, and food packaging) and contributing to the present environmental breakdown.

In support of the previous year’s campaign on sustainable consumption, the DTI-Consumer Protection Group (CPG) calls for a holistic and systemic marketplace change. This includes the appeal for standard setters to resort to sustainable and refillable alternatives and to make them available, accessible, and affordable. In addition, the group calls for an effective recycling infrastructure, and advocates for consumers to have the right tools and knowledge in making informed choices.

DTI recognizes the critical role the consumers have in curbing the global plastic pollution. They are encouraged to be active environmental changemakers by assessing their consumption of goods and services and considering the effects of their choices on the environment.

Focusing on “7R: Rethink, Refuse, Reduce, Reuse, Recycle, Repair, and Replace”, there are several ways that the consumers can do that may seem small but have a great positive impact on the environment.

Rethink. Assessing whether goods require packaging, thinking of ways to use products for longer, working with others to redesign the waste system, and using concentrated household and cosmetic products.

Refuse. Saying “no” to unnecessary packaging and opting for naked or unpackaged goods, or asking for sustainable packaging materials instead.

Reduce. Seeking to lessen the number of items purchased, and minimizing the use and purchase of plastic products.

Reuse. Opting forreusable bottles and utensils, keeping old shopping bags and using them again, and reusing packaging materials.

Recycle. Learning what materials are recyclable and their recycling labels, disposing materials in their proper bins responsibly, and demanding for more recyclable options and better access to an effective waste infrastructure.

Repair. Fixing damaged items and putting them to good use, and replacing parts to repair goods and extending the duration of their lifetime

Replace. Using alternative materials to plastics, and choosing reusable products over plastic products.

DTI-CPG encourages consumers and businesses to do their part in in tackling the present plastic pollution and making a positive global environmental change. Everyone is urged to shift to greener alternatives and being advocates of sustainable living while championing consumer rights and responsibilities.